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Contents 1

1 Introduction to the study of organizational behaviour 1

Organizational behaviour as a subject 2

The application of organizational behaviour 3

How to use this book 7

References 7

2 Individual differences and motivation 9

Individual differences 9

References 41

3 Group behaviour and leadership 42

Definitions 42

Leadership 69

References 83

4 Power and politics 85

Definitions of power 86

Personality and power 91

Situational determinants of power 93

Organizational politics 94Conclusion 97

References 101

5 Careers and transitions 103

Definitions 103

Development of life stages 105

Trait theories 108

New approaches to career theories 109

Models 117

Career anchors 119

Mentoring 121

Transitions 124

Synchronization 127

Personal control 128

Career development 129

Work history 130

References 133

6 Organizational theory 134

Classical theories 135

The ′human relations approach′ 137

Systems theories 140

Contingency theory 144

Conclusions 148

References 151

7 Organization structure 153

Strategy and structure 153

Centralization versus decentralization 156

Organization design 158

New technology and organization design 163

Management style and organizational culture 168

Organic versus bureaucratic forms 169

Conclusions 171

References 171

8　Organizational development and organizational change 172

Definitions 172

Aims 172

Historical approach 174

T group methods and assumptions 175

Change agent 180

Other issues 181

Individual level 182

Diagnosis 183

Culture and organizational development 186

Models 189

Effectiveness 192

Politics 196

Readiness to change 198

Stress 199

Management style 201

Coping with the change framework 202

Change and discontinuities 204

References 207

9 International dimensions　　 209

Cultural differences 211

Management philosophies and organization structures 217

The convergence thesis 220

Conclusions 223

References 227

Index 229