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目录 2

Part One Business Contacts 第一部分 业务联系 2

Unit One Telephone Calls 电话联系 2

Dialogue 1 A Call about After-Sales Service 2

Dialogue 2 Arranging an Interview 5

Dialogue 3 Enquiring about an Order placed 8

Supplementary Dialogues 11

1 Answering Machine 11

2 Asking for Information 13

3 Taking a message 14

4 Forwarding a Phone Call 15

参考译文 18

Unit Two Appointments and Arrangements 约会和安排 27

Dialogue 1 Appointment for Business Trip 27

Dialogue 2 Arrangements for Appointment 30

Dialogue 3 Keeping an Appointment 33

Supplementary Dialogues 36

1 An Appointment for a Visit 36

2 Canceling an Appointment 38

3 Request for Advancing the Time of Meeting 40

参考译文 42

Unit Three Itinerary and Booking 旅行日程和预订机票 52

Dialogue 1 The Itinerary 52

Dialogue 2 Talk on the Schedule about a Trip to Europe 55

Dialogue 3 Booking Holiday 57

Supplementary Dialogues 61

1 Making Travel Arrangements 61

2 Making a Reservation 62

3 Confirming Flight 64

参考译文 65

Unit Four Arranging Accommodation 安排住宿 75

Dialogue 1 Finding out about Hotels 75

Dialogue 2 Crystal Palace Hotel 77

Dialogue 3 Check in at a Hotel 80

Supplementary Dialogues 83

1 At the hotel 83

2 Requesting to Change Room 84

3 Checking out of the Hotel 86

参考译文 87

Unit Five Travels 旅行 96

Dialogue 1 At the Airport 96

Dialogue 2 Travel by Air 99

Dialogue 3 Before Landing in USA 102

Dialogue 4 Travel by Train 104

Supplementary Dialogues 108

1 Being Airsick 108

2 At the Railway Station 109

3 At the Customs 112

4 At the Bank—Changing Money 113

5 At the Petrol Station 114

参考译文 116

Unit Six Business Visits 业务拜访 130

Dialogue 1 A Visit to a Company 130

Dialogue 2 Greetings at the First Meeting 132

Dialogue 3 Receiving Visitors 136

1 Meeting Visitors at the Airport 139

Supplementary Dialogues 139

2 A Visitor Comes 140

3 An Unexpected Visitor 141

参考译文 143

Unit Seven Meals 宴请 152

Dialogue 1 Business Luncheon 152

Dialogue 2 A Dinner Party 155

Dialogue 3 A Banquet 159

1 At the Cocktail Party 161

Supplementary Dialogues 161

2 How to Use Chopsticks 163

3 Goubuli Steamed Stuffed Buns 164

参考译文 167

Unit Eight Internal Affairs 内部事务 177

Dialogue 1 A Long-Distance Call at Midnight 177

Dialogue 2 Return from Holidays 179

Dialogue 3 Asking for a Favour 182

Supplementary Dialogues 184

1 An Office Talk 184

2 A False Alarm 186

3 An Overseas Posting 189

参考译文 191

Part Two Business Negotiations 第二部分 业务谈判 202

Unit One Promotion of Sales 促销 202

Dialogue 1 Sales Call 202

Dialogue 2 Promotion in the Show-room 205

Dialogue 3 The Publicity at an Exhibition 209

1 Advertisement 213

Supplementary Dialogues 213

2 A New Sales Drive 215

3 Showing a New Product to a Customer 217

参考译文 220

Unit Two Enquires and Offers 询价和报价 231

Dialogue 1 An Enquiry for Refrigerators 231

Dialogue 2 An Offer for an Old Customer 233

Dialogue 3 Enquiry and Trial Order 237

Supplementary Dialogues 240

1 Enquisy and Commission 240

2 An Enquiry for Mountain Bikes 243

3 Counter Offer 245

参考译文 248

Unit Three Orders 订购 259

Dialogue l Placing an Order for Cars 259

Dialogue 2 A Large Order 262

Dialogue 3 Winning an Order 265

Supplementary Dialogues 268

1　Increasing the Quantity of the Order 268

2　Getting an Order Confirmation Right 270

3　A Mail Order 272

参考译文 275

Unit Four On Price 价格问题 286

Dialogue 1 Price Negotiation 286

Dialogue 2 Demanding a Lower Price 289

Dialogue 3 Bargaining 293

Supplementary Dialogues 297

1 Insisting on the Price Offered 297

2 At the Auction 300

3 The Seasonal Sale 302

参考译文 304

Unit Five Delivery 交货 316

Dialogue 1 Discussion on Delivery Time 316

Dialogue 2 Expecting a Delivery 319

Dialogue 3 Requesting for Late Delivery 321

Supplementary Dialogues 325

1 Urging Delivery 325

2 An Increase in Ordering Quantity 326

3 Dealing Properly with Wrong Delivery 329

参考译文 331

Unit Six Methods of Payment 支付方式 341

Dialogue 1 Payment Terms 341

Dialogue 2 Presentatioin of Shipping Documents 347

Dialogue 3 Lump Sum Payment（1） 351

Dialogue 4 Lump Sum Payment（2） 356

Supplementary Dialogues 361

1 Payment by Cash in Advance 361

2 Payment in Installments 363

3 Payment by Revolving L/C 365

参考译文 367

Unit Seven Agency and Consignment Sale 代理和寄售 383

Dialogue 1 Asking to Be Entrusted as Sole Agent 383

Dialogue 2 Agency Agreement 387

Dialogue 3 Sale on Consignment 391

Supplementary Dialogues 394

l Termination of an Agency Agreement 394

2 Franchise 397

3 Licence 399

参考译文 401

Unit Eight Disputes and Claims 纠纷和索赔 413

Dialogue 1 Complaint over Damaged Goods 413

Dialogue 2 Settlement of Outstanding Payment 415

Dialogue 3 Claiming Compensation 419

Supplementary Dialogues 422

1 Wrong Delivery 422

2 Compensation for the Stolen Car 424

3 Tax Dispute 428

参考译文 432