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Part Ⅰ REACTIVE CASES 1

1 Definitions 3

Principal Entities 5

2 Investigative Phases 7

Reactive Cases 7

Proactive Cases 8

3 The Preparatory Phase 11

Organization Responsibilities 11

Functional Unit Duties 24

Dispatcher 24

Uniform Patrols 27

Other Agencies 30

Detective Command 33

Investigators 38

Crime Scene Unit 41

Laboratory 43

Medical Examiner's Office (ME) 45

Prosecutor's Office 47

Press Officer (Public Information Officer) 48

Summary 51

4 The Response 55

Duties of Responding Units 56

The Dispatcher 56

Uniform Patrols 58

IACP-Patrol Operations 62

Other Agencies 62

Detective Command and Supervisor 63

Investigators 65

Public Information Officer (PIO) 65

5 The Crime Scene 69

Department Command 69

Dispatcher 70

Uniform Patrols 73

Other Agencies 73

Detective Command 74

Crime Scene Unit 75

Laboratory 78

Medical Examiner (When Needed) 79

Prosecutor 80

Public Information Officer (PIO) 81

6 The Investigation 85

Department Command 86

Dispatcher 86

Uniform Patrols 87

Investigators 89

The Scene Team 89

Detective Command 96

Detective Supervisor 98

The Coordinator 98

Crime Scene Unit 115

Crime Laboratory 119

Medical Examiner 119

Prosecutor 120

Public Information Officer 121

Support Services 121

7 The Arrest, Trial, and Appeal 125

The Public Information Officer 127

Supervisors and Investigators 128

Laboratory 130

Press Officer 130

Prosecutor 130

Defense Counsel 132

8 Management of Resources 135

Department Command 135

Principal Entities 137

Resource Management 137

Part Ⅱ PROACTIVE CASES 141

9 The Preparatory Phase 143

Department Command 144

Detective Command 154

Supervisors/Investigators 158

Analysts 159

Other Agencies 160

Prosecutor's Office Investigator/Prosecutor Teams 162

10 Intelligence Phase 165

Department Command 165

Detective Command Review 166

Investigator/Analysts/Surveillance 171

First-Line Supervisors 173

Prosecutor 174

Department Intelligence Section Flag System 174

11 The Investigation 177

Department Command 177

Detective Command-Monitor Progress 177

Supervisor/Coordinator (One, Two, Three People) 181

Investigators/Analysts 186

Prosecutor 188

12 Arrest and Trial 193

Department Command 193

Detective Command 193

Supervisor 196

Investigators 197

Arrest 197

Prosecutors Prepare for Court 198

13 Intelligence/Critique 201

14 Resource Management 205

Resource Control 205

People Wasters 207

Some General Comments 210

15 The Index 211

Public Records Law Issues 218

Police Sources of Information 224

Citizens 224

Officer Observations and Probes 224

Investigations 225

Intelligence Operations 226

Other Agencies 226

Electronic Measures 227

Case Index 228

Closing Procedures 235

Flag Systems 235

16 The Wind-Up Chatter 241

More Chatter 242

More Chatter 243

Exercises 249

Part Ⅲ APPENDICES 255

Appendix A: Dispatcher's Guidelines 257

Appendix B: General Post Orders 259

Appendix C: Press Guidelines 263

Appendix D: Crime Scene Contamination Card 267

Appendix E: Duties of Neighborhood Interview Team(s) 269

Appendix F: Case Coordinator Duties 271

Appendix G: Case Assignment Sheets 275

Appendix H: Authority 279

Appendix I: Patrol Post Report (or Field Interview Report) 287

Appendix J: A Think Tank Method That Works for Law Enforcement Organizations 289

Appendix K: Follow-Up Think Tank 295

Appendix L: Twenty-Year Plans 297

Index 303