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Part One 1

Chapter One Telephone Calls 1

Lesson One 4

（Ⅰ）Calling Someone to the Phone 4

（Ⅱ）Dialing the Wrong Number 4

（Ⅲ）I Think You Have the Wrong Number 5

（Ⅳ）Talking to the Operator 5

（Ⅴ）We Were Cut off 6

Lesson Two Leaving a Message 12

Lesson Three 19

（Ⅰ）Giving Instructions to the Secretary 19

（Ⅱ）Asking for Information and Making a Flight Reservation 19

（Ⅲ）Ordering a Taxi 20

Lesson Four 26

（Ⅰ）Changing the Date for a Meeting 26

（Ⅱ）Failing to Attend a Meeting 26

Lesson Five Making an International Call 32

Chapter Two Reception 39

Lesson Six Receiving Clients 40

Lesson Seven Do I Have any Messages? 45

语法：定语从句 49

Chapter Three At the Post Office 59

Lesson Eight Buying Stamps and Registering Letters 60

Lesson Nine Could You Tell Me How Much the Postage Is? 65

Lesson Ten Picking up the Package and Cashing the Money Order 69

Chapter Four At a Restaurant 74

Lesson Eleven Dining in the Restaurant 75

Lesson Twelve A Farewell Dinner 84

Chapter Five Visiting Foreign Friends 95

Lesson Thirteen David Ma Pays a Visit to Mr.Brown 96

Lesson Fourteen Why to Be Afraid of Visiting Foreign Homes? 103

语法：名词性从句 107

Chapter Six Looking for a Job 112

Lesson Fifteen 113

（Ⅰ）I'm Sorry the Job Has just Been Taken 113

（Ⅱ）Sitting for an Interview 113

Lesson Sixteen I Came about the Job You Advertised 121

Chapter Seven At the Bank 129

Lesson Seventeen At the Bank 131

（Ⅰ）Would You Cash These Traveler's Checks and Change These Pounds for Me,Please? 131

（Ⅱ）How to Open a Savings Account 131

（Ⅲ）Opening a Checking Account 132

Lesson Eighteen The Bank Service 140

Chapter Eight Sightseeing and Shopping 147

Lesson Nineteen What a Grand View! 148

Lesson Twenty Introducing Scenic Spots 152

Lesson Twenty-one Shopping 158

Vocabulary 164

Part Two 176

Chapter One Negotiations on Foreign Trade and Economics 176

Lesson One Price 177

Lesson Two Quality First 183

Lesson Three Packing 188

Lesson Four Delivery Date 192

Lesson Five Negotiation Concerning the Terms of Payment 196

语法：动词的非谓语形式 199

Chapter Two Business Letters 207

Lesson Six A Letter to a Professor 208

Lesson Seven Enquiry 220

Lesson Eight Quotation 223

Lesson Nine Ordering 227

Lesson Ten Contract 232

语法：现在分词和动名词（V-ing） 236

Lesson Eleven L/C Amendment 245

Lesson Twelve Shipment 250

Lesson Thirteen Insurance 255

Lesson Fourteen Terms of Payment 261

语法：过去分词（V-ed） 266

Chapter Three Telegram,Telex and Fax 272

Lesson Fifteen A Telegram 273

Lesson Sixteen Telex and Fax 278

Chapter Four Opening Speech,Closing Speech and Minutes 283

Lesson Seventeen Opening Speech and Closing Speech 284

Lesson Eighteen Minutes of a Class Meeting 287

Chapter Five Forms 290

Lesson Nineteen Some Samples of Forms 291

（Ⅰ）Invoice 291

（Ⅱ）Notice of Delivery 292

（Ⅲ）Application of Remittance 293

（Ⅳ）Telegram 294

（Ⅴ）Application for Collection 295

（Ⅵ）Packing List 296

（Ⅶ）Sales Confirmation 297

（Ⅷ）Purchase Contract 300

Vocabulary 304