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Unit 1 Business Relations 1

Unit Objectives 1

Brief Introduction 1

Part Ⅰ Lead-in Tasks 2

Part Ⅱ Listening Tasks 4

Part Ⅲ Speaking Tasks 9

Part Ⅳ Additional Tasks 11

Unit 2 Enquiry,Offer and Counter-offer 14

Unit Objectives 14

Brief Introduction 14

Part Ⅰ Lead-in Tasks 15

Part Ⅱ Listening Tasks 17

Part Ⅲ Speaking Tasks 21

Part Ⅳ Additional Tasks 23

Unit 3 Terms of Payment 26

Unit Objectives 26

Brief Introduction 26

Part Ⅰ Lead-in Tasks 27

Part Ⅱ Listening Tasks 29

Part Ⅲ Speaking Tasks 34

Part Ⅳ Additional Tasks 36

Unit 4 Insurance 39

Unit Objectives 39

Brief Introduction 39

Part Ⅰ Lead-in Tasks 40

Part Ⅱ Listening Tasks 42

Part Ⅲ Speaking Tasks 47

Part Ⅳ Additional Tasks 49

Unit 5 Negotiation（Ⅰ） 52

Unit Objectives 52

Brief Introduction 52

Part Ⅰ Lead-in Tasks 53

Part Ⅱ Listening Tasks 54

Part Ⅲ Speaking Tasks 58

Part Ⅳ Additional Tasks 60

Unit 6 Negotiation（Ⅱ） 63

Unit Objectives 63

Brief Introduction 63

Part Ⅰ Lead-in Tasks 64

Part Ⅱ Listening Tasks 65

Part Ⅲ Speaking Tasks 69

Part Ⅳ Additional Tasks 71

Unit 7 Placing an Order 74

Unit Objectives 74

Brief Introduction 74

Part Ⅰ Lead-in Tasks 75

Part Ⅱ Listening Tasks 77

Part Ⅲ Speaking Tasks 81

Part Ⅳ Additional Tasks 83

Unit 8 Contract 86

Unit Objectives 86

Brief Introduction 86

Part Ⅰ Lead-in Tasks 87

Part Ⅱ Listening Tasks 88

Part Ⅲ Speaking Tasks 92

Part Ⅳ Additional Tasks 95

Unit 9 Complaints,Claims and Settlement 97

Unit Objectives 97

Brief Introduction 97

Part Ⅰ Lead-in Tasks 98

Part Ⅱ Listening Tasks 100

Part Ⅲ Speaking Tasks 105

Part Ⅳ Additional Tasks 107

Unit 10 Business Meetings 110

Unit Objectives 110

Brief Introduction 110

Part Ⅰ Lead-in Tasks 111

Part Ⅱ Listening Tasks 113

Part Ⅲ Speaking Tasks 118

Part Ⅳ Additional Tasks 121

听力原文 124

Key to Exercises 194