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Unit 1 Basic Knowledge of Business Letter Writing 1

1.1 Introduction 1

1.2 The Principles of Business Letter Writing 2

1.3 Preparation Before Writing 4

1.4 Useful Sentences in Business Letters 4

Words and Vocabulary 8

Supplementary Reading 8

Exercises 10

Unit 2 Establishing Business Relations Letter 14

2.1 Introduction 14

2.2 Writing Skills 16

2.3 Letter Samples 16

2.4 Useful Sentences in Business Letters 18

Words and Vocabulary 19

Supplementary Reading 20

Exercises 21

Unit 3 Inquiries and Replies Letter 24

3.1 Inquiry 24

3.2 Reply 31

3.3 Useful Sentences on Inquiries and Replies 33

Words and Vocabulary 33

Supplementary Reading 34

Exercises 35

Unit 4 Credit Investigation Letter 38

4.1 Introduction 38

4.2 Letter Samples 39

4.3 Useful Sentences on Credit Investigation 42

Words and Vocabulary 43

Supplementary Reading 43

Exercises 45

Unit 5 Quotation and Offers Letter 47

5.1 Introduction 47

5.2 Writing Skills 49

5.3 Letter Samples 49

5.4 Useful Sentences on Quotation and Offers 53

Words and Vocabulary 53

Supplementary Reading 54

Exercises 55

Unit 6 Counter Offers Letter 58

6.1 Introduction 58

6.2 Writing Skills 59

6.3 Letter Samples 60

6.4 Useful Sentences on Counter Offers 62

Words and Vocabulary 62

Supplementary Reading 63

Exercises 64

Unit 7 Orders，Acceptance and Rejection Letter 67

7.1 Introduction 67

7.2 Writing Skills 69

7.3 Letter Samples 71

7.4 Useful Sentences on Orders，Acceptance and Rejections 74

Words and Vocabulary 75

Supplementary Reading 75

Exercises 77

Unit 8 Sales Promotion Letter 80

8.1 Introduction 80

8.2 Writing Skills 81

8.3 Letter Samples 82

8.4 Useful Sentences on Sales Promotion 86

Words and Vocabulary 86

Supplementary Reading 87

Exercises 88

Unit 9 Establishment of L/C and Amendment Letter 90

9.1 Introduction 90

9.2 Writing Skills 93

9.3 Letter Samples 95

9.4 Useful Sentences on Establishment of L/C and Amendment 99

Words and Vocabulary 99

Supplementary Reading 100

Exercises 101

Unit 10 Packing Letter 103

10.1 Introduction 103

10.2 Writing Skills 103

10.3 Letter Samples 104

10.4 Useful Sentences on Packing 105

Words and Vocabulary 106

Supplementary Reading 106

Exercises 107

Unit 11 Shipment Letter 109

11.1 Introduction 109

11.2 Writing Skills 110

11.3 Letter Samples 111

11.4 Useful Sentences on Shipment 114

Words and Vocabulary 115

Supplementary Reading 115

Exercises 116

Unit 12 Insurance Letter 119

12.1 Introduction 119

12.2 Writing Skills 122

12.3 Letter Samples 124

12.4 Useful Sentences on Insurance 127

Words and Vocabulary 128

Supplementary Reading 128

Exercises 129

Unit 13 Claims Letter 131

13.1 Introduction 131

13.2 Writing Skills 132

13.3 Letter Samples 133

13.4 Useful Sentences on Claims 138

Words and Vocabulary 139

Supplementary Reading 139

Exercises 141

Appendix A International Trade Vocabulary 143

Appendix B The Relevant Documents and Other Useful Expressions 146

Reference 154