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Chapter One The Etiquette of Daily Communication 1

Part Ⅰ Lead-in Exercises 1

Part Ⅱ The Etiquette of Daily Communication 4

1．Daily Greetings 4

2．Personal Introduction 5

3．Handshaking 6

4．Invitations 8

5．Paying a Visit 10

6．Conversation 11

7．Giving and Receiving Gifts 12

8．Bread and Butter Note 16

9．Telephone Etiquette 17

10．Gentlemanlike Manners＆Dating Etiquette 19

11．Tipping Etiquette 21

Part Ⅲ Conversations 24

Chapter Two Netiquette 28

Part Ⅰ Lead-in Exercises 28

Part Ⅱ Netiquette 30

1．E-mail Etiquette 31

2．Texting Etiquette 32

3．Facebook Etiquette 34

4．IM Etiquette 37

Part Ⅲ Conversations 39

Chapter Three The Etiquette of Behavior in Public Places 43

Part Ⅰ Lead-in Exercises 43

Part Ⅱ The Etiquette of Behavior in Public Places 45

1．General Public Transportation Etiquette 46

2．Airline Etiquette 48

3．Elevator Etiquette 50

4．Street Etiquette 51

5．Restaurant Etiquette 52

6．Library Etiquette 53

7．Theater Etiquette 54

8．Cell Phones Etiquette 56

Part Ⅲ Conversations 58

Chapter Four The Etiquette of Dinning 61

Part Ⅰ Lead-in Exercises 61

Part Ⅱ The Etiquette of Dinning 63

1．General Social and Dining Etiquette Rules 63

2．Ordering food 64

3．Table Setting 66

4．Use of Tableware 68

5．Use of Napkin 70

6．Foods that are Proper to Eat with Fingers 71

7．General Table Manners 73

8．Buffet Etiquette 74

9．Handling Dining Accidents＆Blunders 76

Part Ⅲ Conversations 77

Chapter Five The Etiquette of Dressing 80

Part Ⅰ Lead-in Exercises 80

Part Ⅱ The Etiquette of Dressing 82

1．White Tie 83

2．Black Tie 85

3．Cocktail Attire/Creative Black Tie 87

4．Business Formal 88

5．Business Casual 88

6．Casual Wear 90

7．Some Tips of Dressing 91

Part Ⅲ Conversations 91

Chapter Six The Wedding Etiquette 94

Part Ⅰ Lead-in Exercises 94

Part Ⅱ The Wedding Etiquette 97

1．Bridal Shower Etiquette 97

2．Bachelor Party Etiquette 100

3．Wedding Invitation Etiquette 100

4．Wedding Ceremony Procedures＆Etiquette 101

5．Wedding Seating Etiquette 104

6．Wedding Roles＆Responsibilities of Bridal Party 106

7．Wedding Guests Etiquette 110

Part Ⅲ Conversations 116

Chapter Seven The Etiquette of Business 120

Part Ⅰ Lead-in Exercises 120

Part Ⅱ The Etiquette of Business 122

1．Office Etiquette 123

2．Dress Professionally 124

3．Making Appointments 124

4．Be Punctual 125

5．Salutations and Personal Titles Used When Meeting 126

6．Giving Gift 126

7．Conversation Etiquette 127

8．Business Meeting Etiquette 128

9．Job Interview Etiquette 129

10．Non-verbal Communication Tips for Job Interviews 131

Part Ⅲ Conversations 135

Chapter Eight The Etiquette of Western Festivals 139

Part Ⅰ Lead-in Exercises 139

Part Ⅱ The Etiquette of Western Festivals 141

1．New Year's Day 143

2．Epiphany 144

3．Martin Luther King's Day 145

4．Burns'Night 146

5．Candlemas 147

6．Lincoln's Birthday 147

7．St.Valentine's Day 148

8．Washington's Birthday(Presidents'Day) 149

9．St.David's Day 149

10．Shrove Tuesday 150

11．Ash Wednesday 151

12．St.Patrick's Day 151

13．April Fools'Day 152

14．St.George's Day 153

15．Good Friday 153

16．Easter 154

17．International May Day 157

18．May Day 158

19．Mother's Day 159

20．Memorial Day 159

21．Flag Day 160

22．Father's Day 161

23．Independence Day 162

24．Labor Day 162

25．Columbus Day 162

26．Halloween 163

27．Guy Fawkes'Night 166

28．Veterans'Day 166

29．Thanksgiving Day 167

30．St.Andrew's Day 168

31．Christmas 169

32．Boxing Day 172

Part Ⅲ Conversations 173

Chapter Nine The Etiquette Taboos 175

Part Ⅰ Lead-in Exercises 175

Part Ⅱ The Etiquette Taboos 177

1．Verbal Taboo and Euphemism 178

2．Taboo Food 180

3．Taboo Numbers 183

4．Taboo Color 184

5．Top Ten Taboos in America 188

Part Ⅲ Conversations 190

Keys 193

References 195