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PartⅠ THE CHANGING NATURE OF MANAGERIAL AND PROFESSIONAL WORK 3

1. Introduction 3

Preface 7

2. Diversity,Interdependence,and Power Dynamics in Organizations:Beyond Naiveté and Cynicism 12

3. The Leadership Challenge:Making Social Complexity Work for Us,Not Against Us 31

PartⅡ THE RELATIONAL CONTEXT OF WORK 55

4. Relations Outside the Chain of Command:Overcoming Resistance and Gaining Cooperation Without Formal Authority 55

5. Relations with Subordinates:Coping with Dependence on a Complex Human System 76

6. Relations with Superiors:The Challenge of Managing a Boss 95

7. Early Career:Developing an Adequate Power Base 117

PartⅢ THE LIFE CYCLE OF LEADERSHIP 117

8. Mid-Career:Using Power Without Abusing It 138

9. Late Career:Letting Go Gracefully 154

PartⅣ IMPLICATIONS 169

10. Improving Personal Effectiveness at Work:Some Recommendations 169

11. Leadership Skills as Social Capital:An Agenda for the Future 184

Acknowledgments 193

Notes 199

Bibliography 207

Index 213