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Project One Recruitment 1

Task 1 Job Description 1

Training Task 1

Training Material 3

Training Content 4

Training Preparation 4

Model Dialogue 9

Assessment 10

Task 2 Job Advertisement 11

Training Task 11

Training Material 12

Training Content 13

Training Preparation 14

Model Dialogue 17

Assessment 19

Task 3 Resume 19

Training Task 19

Training Material 20

Training Content 22

Training Preparation 23

Model Dialogue 27

Assessment 29

Task 4 Job Interview 29

Training Task 29

Training Material 30

Training Content 31

Training Preparation 32

Model Dialogue 36

Assessment 38

Project Two Marketing and Promotion 39

Task 1 Company Description 39

Training Task 39

Training Material 40

Training Content 42

Training Preparation 43

Model Dialogue 46

Assessment 48

Task 2 Product Description 49

Training Task 49

Training Material 50

Training Content 51

Training Preparation 52

Model Dialogue 55

Assessment 56

Task 3 Research Report 57

Training Task 57

Training Material 58

Training Content 60

Training Preparation 61

Model Dialogue 63

Assessment 65

Task 4 Product Promotion 66

Training Task 66

Training Material 67

Training Content 69

Training Preparation 69

Model Dialogue 72

Assessment 73

Project Three Business Reception 75

Task 1 At the Airport 75

Training Task 75

Training Material 76

Training Content 77

Training Preparation 78

Model Dialogue 81

Assessment 83

Task 2 Reservation 84

Training Task 84

Training Material 85

Training Content 86

Training Preparation 87

Model Dialogue 93

Assessment 94

Task 3 Agenda 95

Training Task 95

Training Material 96

Training Content 98

Training Preparation 98

Model Dialogue 103

Assessment 105

Task 4 Business Dinner Party 105

Training Task 105

Training Material 107

Training Content 108

Training Preparation 109

Model Dialogue 113

Assessment 115

Project Four Business Negotiation 116

Task 1 Price and Payment 116

Training Task 116

Training Material 118

Training Content 122

Training Preparation 123

Model Dialogue 127

Assessment 128

Task 2 Packing 129

Training Task 129

Training Material 130

Training Content 133

Training Preparation 134

Model Dialogue 136

Assessment 138

Task 3 Shipment 139

Training Task 139

Training Material 140

Training Content 142

Training Preparation 143

Model Dialogue 147

Assessment 148

Task 4 Insurance 149

Training Task 149

Training Material 150

Training Content 151

Training Preparation 152

Model Dialogue 156

Assessment 158

Project Five Contract Fulfillment 159

Task 1 Signing a Contract 159

Training Task 159

Training Material 160

Training Content 162

Training Preparation 163

Model Dialogue 166

Assessment 169

Task 2 Opening the L/C 169

Training Task 169

Training Material 170

Training Content 173

Training Preparation 174

Model Dialogue 177

Assessment 179

Task 3 Shipping Arrangement 180

Training Task 180

Training Material 181

Training Content 183

Training Preparation 184

Model Dialogue 187

Assessment 189

Task 4 Covering Insurance 189

Training Task 189

Training Material 191

Training Content 192

Training Preparation 193

Model Dialogue 196

Assessment 198

Project Six Claim and Arbitration 199

Task 1 Complaints 199

Training Task 199

Training Material 201

Training Content 202

Training Preparation 203

Model Dialogue 207

Assessment 209

Task 2 Investigation and Compensation 210

Training Task 210

Training Material 211

Training Content 212

Training Preparation 213

Model Dialogue 217

Assessment 219

Task 3 Claims 219

Training Task 219

Training Material 220

Training Content 221

Training Preparation 222

Model Dialogue 226

Assessment 228

Task 4 Arbitration 228

Training Task 228

Training Material 229

Training Content 231

Training Preparation 232

Model Dialogue 236

Assessment 237

参考文献 238