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Unit 1　Introduction to Secretarial WorkPart One　Dialogues 1

Part Two　Text A　Secretaries 4

NewWords 7

Phrases and Expressions 9

Notes 9

Exercises 10

Part Three　Text B　Executive Secretaries 12

New Words 15

Phrases and Expressions 16

Notes 17

Exercises 17

Part Four　Extended Reading　Time Still Seems to be the Essence 19

Exercises 22

参考译文　Text A　秘书 23

Text B　行政秘书 25

Unit 2　Office EquipmentPart One　Dialogues 28

Part Two　Text A　The Evolution of Office 30

New Words 32

Phrases and Expressions 34

Abbreviations 35

Notes 35

Exercises 37

Part Three　Text B　Getting to Know Electronic Equipment 39

New Words 42

Phrases and Expressions 44

Notes 44

Exercises 46

Part Four　Extended Reading Word Processing 47

Exercises 51

参考译文　Text A　办公室的演变 52

Text B　认识电子设备 53

Unit 3　FilingPart One　Dialogues 56

Part Two　Text A Filing 58

New Words 60

Phrases and Expressions 62

Notes 62

Exercises 63

Part Three　Text B　How to Set Up a Filing System 65

New Words 70

Phrases and Expressions 70

Notes 71

Exercises 71

Part Four　Extended Reading File Management for Electronic Files 73

Exercises 77

参考译文　Text A　文件归档 77

Text B　如何建立存档系统 79

Unit 4　Business CorrespondencePart One　Dialogues 83

Part Two　Text A A Brief Introduction to Business Correspondence 85

New Words 88

Phrases and Expressions 89

Notes 90

Exercises 90

Part Three　Text B Business Letters 92

New Words 96

Phrases and Expressions 98

Abbreviations 98

Notes 99

Exercises 99

Part Four　Extended Reading Rules in Business Correspondence 101

Exercises 104

参考译文　Text A　商务信函概述 105

Text B　商务信函 107

Unit 5　MemoPart One　Dialogues 111

Part Two　Text A A Brief Introduction to Business Memos 113

New Words 116

Phrases and Expressions 117

Notes 118

Exercises 119

Part Three　Text B　Tips for Writing a Good Memo 121

New Words 123

Phrases and Expressions 124

Notes 124

Exercises 125

Unit 5　MemoPart Four　Extended Reading Common Types of Memos 126

Exercises 130

参考译文　Text A　商务便函简述 131

Text B　如何写出高质量的便函 133

Unit 6　MeetingPart One　Dialogues 135

Part Two　Text A Business Meeting 136

New Words 139

Phrases and Expressions 140

Notes 141

Exercises 142

Part Three　Text B Minutes of Business Meetings 144

New Words 146

Phrases and Expressions 147

Notes 147

Exercises 148

Part Four　Extended Reading Meeting Agendas 149

Exercises 152

参考译文　Text A　商务会议 153

Text B　商务会议记录 154

Unit 7　ReservationsPart One　Dialogues 157

Part Two　Text A Reservations 159

New Words 162

Phrases and Expressions 164

Notes 164

Exercises 165

Part Three　Text B Internet Reservations 167

New Words 169

Phrases and Expressions 170

Abbreviations 170

Notes 171

Exercises 172

Part Four　Extended Reading　Tickets Booking 173

Exercises 176

参考译文　Text A　预订 176

Unit 8　SpeechesPart One　DialoguesPart Two　Text A　Public Speeches 183

New Words 186

Unit 8 SpeechesPhrases and Expressions 187

Notes 187

Exercises 189

Part Three　Text B A Sample of Speech 191

New Words 193

Phrases and Expressions 194

Abbreviations 194

Notes 195

Exercises 196

Part Four　Extended Reading Sexism in Language 198

Exercises 200

参考译文　Text A　致词 200

Text B　一篇演讲稿 202

Unit 9　Travel ArrangementsPart One　Dialogues 204

Part Two　Text A Business Travel Arrangements 206

New Words 208

Phrases and Expressions 210

Abbreviations 210

Notes 210

Exercises 211

Part Three　Text B　How to Pack When You Are Traveling for Business 213

New Words 215

Phrases and Expressions 217

Abbreviations 217

Notes 217

Exercises 219

Part Four　Extended Reading 15 Tips for Smarter Business Travel and Tradeshows 220

Exercises 223

参考译文　Text A　安排商务出行 223

Text B　出差时如何准备行装 225

Unit 10 Public RelationsPart One　Dialogues 227

Part Two　Text A　Public Relations—Business Etiquette 229

New Words 232

Phrases and Expressions 233

Notes 234

Exercises 235

Part Three　Text B　Dining Etiquette 237

New Words 239

Phrases and Expressions 241

Notes 242

Exercises 243

Part Four　Extended Reading Business Gifts 245

Unit 10 Public RelationsExercises 249

参考译文　Text A　公共关系——商务礼仪 249

Text B　用餐礼仪 251

Unit 11　Contracts and AgreementsPart One　Dialogues 254

Part Two　Text A Business Contracts 256

New Words 259

Phrases and Expressions 260

Notes 260

Exercises 262

Part Three　Text B Employment Agreements 264

New Words 267

Phrases and Expressions 268

Notes 269

Exercises 271

Part Four　Extended Reading　Ten Tips for Making Solid Business Agreements and Contracts 272

Exercises 275

参考译文　Text A　商务合同 275

Text B　聘任合同 277

Unit 12　Business ReportsPart One　Dialogues 279

Part Two　Text A　How to Write a Business Report 281

New Words 283

Phrases and Expressions 284

Notes 284

Exercises 285

Part Three　Text B　The Structure of a Formal Business Report 287

New Words 292

Phrases and Expressions 294

Abbreviations 294

Notes 294

Exercises 296

Part Four　Extended Reading Writing the Informal Report 297

Exercises 300

参考译文　Text A　如何写商务报告 300

Text B　正式商务报告结构 301

附录参考答案 306