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Business Letter Writing 1

Chapter 1 Establishing Business Relations 14

Introduction 14

Lesson 1 Establishment of Business Relations 16

Lesson 2 Initiating Business 21

Lesson 3 26

(A)An lmporter's Self-Introduction 26

(B)A Reply 26

Chapter 2 Enquiries and Replies 33

Introduction 33

Lesson 4 An Enquiry 35

Lesson 5 An Enquiry for Goatskins 40

(B)A Reply 43

Lesson 6 43

(A)A Specific Enquiry 43

Chapter 3 Offers and Counter-offers 48

Introduction 48

Lesson 7 An offer 50

Lesson 8 A Non-firm Offer 54

Lesson 9 A Firm Offer 58

Lesson 10 A Counteroffer 63

Lesson 11 67

(A)A Counteroffer 67

(B)A Reply 68

Lesson 12 Declining A Counteroffer 73

Introduction 79

Chapter 4 Orders and Their Fulfilment 79

Lesson 13 A Trial Order 81

Lesson 14 Confirming An Order 85

Lesson 15 Conclusion of Business 88

Lesson 16 Offering Substitute 92

Chapter 5 Payment 104

Introduction 104

Lesson 17 105

(A)Insisting on L/C Payment 105

(B)A Reply 105

Lesson 18 Regarding Payment 111

Lesson 19 D/P and D/A 115

Introduction 121

Chapter 6 Establishment of and Amendment to L/C 121

Lesson 20 Urging Establishment of L/C 123

Lesson 21 Advising Establishment of L/C 127

Lesson 22 L/C Amendment 130

Lesson 23 Asking for L/C Amendment 134

Lesson 24 137

(A)Extension of L/C 137

(B)A Reply to the Above 138

Chapter 7 Shipment 147

Introduction 147

Lesson 25 Shipping Instructions 149

(B)Proposing Partial Shipment 155

Lesson 26 155

(A)Asking for Earlier Shipment 155

Lesson 27 Sending Shipping Advice 160

Chapter 8 Insurance 165

Introduction 165

Lesson 28 166

(A)A Request for Insurance 166

(B)Favorable Reply 167

Lesson 29 172

(A)Asking the Buyer to Cover Insurance 172

(B)An Open Policy 172

(A)Asking the Seller to Cover Insurance 176

Lesson 30 176

(B)A Favorable Reply 177

Lesson 31 181

(A)Reply to A Request for Excessive Insurance 181

(B)Regarding Additional Risks 181

Chapter 9 Complaints and Claims 187

Introduction 187

Lesson 32 Complaining of Late Delivery 189

Lesson 33 193

(A)Complaining of Short Delivery 193

(B)Accepting the Complaint 194

Lesson 34 198

(A)Claims for Damage 198

(B)Reject the Claim for Damage 199

Lesson 35 Telegrams 205

Chapter 10 Telegrams and Telexes 205

Lesson 36 Telexes 224

Chapter 11 Agencies 267

Introduction 267

Lesson 37 270

(A)Asking for Sole Agency 270

(B)A Favorable Reply to the Above 271

(C)A Reply to Letter B 271

(D)Declining A Request for Sole Agency 272

Lesson 38 Sole Agency Agreement 276

Lesson 39 Introduction of Invitation to Tender and Tender 282

Chapter 12 Invitation to Tender 282

Introduction 282

Lesson 40 Specimen 288

Chapter 13 The Processing and Assembling Business 293

Lesson 41 Introduction 293

Lesson 42 Specimen Letter and Contract 297

Chapter 14 Joint Venture 302

Lesson 43 Introduction 302

Lesson 44 A Joint Venture Contract 308

Chapter 15 Compensation Trade 315

Lesson 45 Introduction 315

Lesson 46 Speciment Letters and Contract 319